Level III Neonatal Intensive Care Unit (NICU) in Southern California

The NICU at Riverside Community Hospital is where our neonatologists and neonatal nurses provide care for premature newborns or infants who require a higher level of care than is available in a traditional newborn nursery. Our NICU staff is committed not only to providing top-quality care for newborns but also to working closely with parents to keep them involved in their child's care.

Bringing a child into the world is a joyous event, but sometimes unforeseen situations occur. Because we have an on-site Level III NICU, all babies born in our hospital have access to neonatal intensive care, if needed. During a stay in the NICU, newborns are monitored 24/7 by neonatologists trained in caring for sick and premature infants.

Do you have questions about our neonatal intensive care? You can call our Consult-A-Nurse® team at (951) 788-3463 to talk with a team member about our services.

Conditions treated in our NICU

Our 20-bed NICU is located in close proximity to our postpartum suites, so parents can remain close to their newborns while mom is still in the hospital following labor and delivery. We commonly care for newborns with:

  • Complications during delivery
  • Illness
  • Low birth weight
  • Respiratory problems

If your child was born at a different hospital but requires neonatal intensive care, we have a neonatal transport team available to safely transfer them to our facility.

NICU features and services

Sometimes when a child is born, they require specialized care in the NICU. At our hospital, neonates receive around-the-clock care from our knowledgeable team. Babies in our NICU and their families receive comprehensive care, which includes:

  • 24-hour coverage by board-certified neonatologists
  • 24-hour coverage by a respiratory therapist specializing in neonatal care
  • Dedicated case managers for NICU families
  • Highly-secured area for families
  • Incubators and warming beds
  • Parents can view their child in the NICU from a remote location when they are not able to be at the hospital using our video technology—we use NicView
  • Perinatal nurse navigator

Our neonatal care team

The multidisciplinary team in our NICU is led by board-certified neonatologists who are on-site 24/7. Newborns may also receive care from other specialty trained doctors, registered nurses, respiratory therapists and additional healthcare professionals offering support services.

Our team recognizes a parent's need to be involved in their newborn's care. Parents are given 24-hour access to the NICU, so they can feel connected with their child during the early days of life and participate in their care plan.

NICU patients and families may benefit from:

  • Consultations and treatment from occupational therapists
  • Infant CPR education
  • Long-term nutritional support
  • Prenatal education services provided by our women's services department
  • Visits from our lactation consultants

Perinatal nurse navigator

Our Perinatal Nurse Navigator provides support and education to mothers with high-risk diagnoses in pregnancy. This support begins in pregnancy and continues through the delivery visit and duration of any potential NICU stay for the family.

Our Perinatal Nurse Navigator is here to:

  • Build a relationship with high-risk mothers and any mother in need of extra support during pregnancy
  • Help expectant mothers understand their physician driven plan of care when questions arise
  • Coordinate care among the team of specialists involved in the high-risk pregnancy and NICU infant’s care
  • Be a consistent point of contact for families and physicians. Our Navigator is available to help cope with all of the variations in care; whether that is a change from a routine delivery or an anticipated NICU stay for the baby. Our hope is to alleviate many of the concerns expectant moms with a high risk pregnancy experience.

For questions or more information, please call P (951) 788-3584 or C (951) 897-8768 or email Elvira Gonzalez.

Patient Testimonials


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