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In Case of Emergency Card

Don't Leave Home Without Your ICE Card

Riverside Community Hospital is continuously developing ways to improve efficiency in the ER by making the admitting process a little easier for patients when they arrive. Having your medical information is a necessity when visiting the ER or physicians office. With this information on hand, the admitting process can be expedited.

The introduction of the In Case of Emergency (ICE) Card, provided by Riverside Community Hospital, is a free tool that patients can carry in their wallet. ICE is also available on your smart phone by downloading the FREE application at

Healthcare in Your Hand...

The ICE Card contains information including:

  • Patient's name
  • Emergency contact name and number
  • Medications and conditions
  • Primary physician information
  • Allergies
  • Insurance provider

All of this is important information that is needed when talking to your physician or visiting the ER.

Having an ICE Card on hand is Important

  • Having the card on hand when coming into the ER will be useful in many situations. For instance, when a person has forgotten their insurance cards or does not remember their medical information.
  • If a person arrives at in the ER, we will know exactly who to contact their behalf.
  • For a parent, the ICE Card provides crucial information about your child needed in an emergency, in case you are not present.
  • The card also serves as an emergency guide to assist medics and other first responders in the event of an emergency, if a patient is incoherent or unable to speak for themselves.
  • In some case, the card can even help save a person's life by eliminating the need for emergency teams to search for a cell phone, password, or computer when trying to locate a patient's medical data.

How to Use the ICE Card

Simply fill out an ICE card for each of your family members and encourage them to carry it with them at all times. Be sure to update your ICE Card or smart phone application information to ensure that the information is current. We will be glad to send you a new card as needed.

The ICE card should be placed behind your driver's license in your wallet or in a child's backpack or diaper bag.

ICE Cards may be ordered completing our Request Form or by calling (951) 788-3463.