Riverside Community Hospital is committed to the safety of our patients, colleagues, physicians and volunteers. Our visitor policy is subject to change without notice based on the current COVID-19 cases in our community.

Visitor policy effective of March 3, 2022

Visiting hours are 9:00am – 9:00pm, 7 days a week. Visitors must be 18 years of age or older.

Two visitors allowed per non-COVID+ patient. Visitation with COVID+ patients is not permitted. Exceptions include:

  • visitors for patient in critical condition, when death may be imminent;
  • parent or guardian visitor(s) of pediatric patient;
  • a support person for labor and delivery patient; and
  • support person(s) for patient with physical, intellectual, developmental disability, or cognitive impairment.

Universal masking continues to be required for everyone. Visitors are required to keep their masks on while in patient rooms. Visitors who choose not to comply with masking requirements will be asked to leave the facility immediately.

State mandated visitor vaccination requirement

Fully vaccinated visitors will be required to show proof of vaccination.

For unvaccinated, incompletely vaccinated (received vaccine within the last 14 days), or booster-eligible visitors who have not yet received their booster dose:

  • Visitors are eligible for visits only if they can show documentation of a negative COVID-19 test within 72 hours of visit, each day if applicable.

Only the following modes may be used as proof of vaccination:

  • COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered)
  • A photo of a Vaccination Record Card as a separate document
  • A photo of the client's Vaccination Record Card stored on a phone or electronic device
  • Documentation of COVID-19 vaccination from a healthcare provider
  • Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type.

Only the following modes may be used as proof of negative COVID test:

  • Negative SARS-CoV-2 (COVID-19) test where the specimen collection occurred within 72 hours before each visit and for which the test results are available at the time of entry to the facility

Unvaccinated or incompletely vaccinated visitors with history of COVID-19 within the prior 90 days may provide documentation of recovery from COVID-19 and release from isolation in lieu of testing.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

California State Mandate


Effective August 11, 2021, a California state mandate requires visitors to show proof of COVID-19 vaccination OR negative COVID-19 test result within 72 hours before each visit.

The California Department of Public Health allows certain visitors be exempt from the vaccination and testing requirements. Those include:

  1. Visitors who are visiting a patient in critical condition, when death may be imminent.
  2. In emergent situations, parent or guardian visitors of pediatric patients, a support person for a labor and delivery patient, support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment and a person visiting for bonding visits including in-room stay with a newborn and hospitalized parent.
    • For subsequent visits following the emergent situation and as soon as reasonably possible thereafter, but no longer than 72 hours, these visitors must comply with the vaccine verification or applicable testing requirements.

All visitors, however, must comply with all infection control and prevention requirements applicable for indoor visits.