Riverside - Riverside Community Hospital is excited to announce a partnership with CareNow® that expands healthcare access by offering virtual urgent care visits. Riverside Community Hospital is part of HCA Healthcare, a collaborative network comprised of hospitals, urgent care facilities and other care sites. That network also includes CareNow®, one of the largest urgent care networks in the country. While CareNow® does not have a physical presence in the Riverside community, telemedicine technology will allow the Riverside community to access virtual healthcare provided by CareNow® through its Virtual Care service from the convenience of their home or office.

“With weekend hours and same day availability, the CareNow® telehealth service is able to assist remotely in the great care that is already being provided by your Riverside community providers,” said Dr. Lamont Tyler, Medical Director of CareNow®. “We offer a convenient Web Check-In® option and patients can receive care when and where they need it most. Their health and well-being are why we are here.”

Jackie DeSouza-Van Blaricum, CEO of Riverside Community Hospital, said, “The CareNow® Virtual Care program focuses strictly on immediate and extended-hour patient care needs, so it does not interfere with the important relationship between the patient and their primary care provider for the medical management of chronic conditions and long-term care that they need. As a courtesy to community physicians and patients, CareNow® can communicate with a patient’s PCP by HIPAA-compliant text, fax or email regarding their visit and any follow up care that is needed. This ensures continuity of care and avoids duplication of services.”

For those patients who do not have a primary care provider, CareNow® is a valuable resource to the community as it provides an opportunity to connect patients with a primary care provider in the community for any future care they may need.

Connecting with a CareNow® provider for telehealth services is simple and can be done from the comfort of home with a good video and audio connection:

  1. Patients will be able to check in online where they will register for a virtual visit.
  2. Patients will be sent a link to access their virtual visit from a mobile device or computer.
  3. Patients will be able to talk in real-time with a provider about their concerns and healthcare needs.

CareNow® telehealth services are in-network with most insurance plans. Virtual Care is available every day including weekends from 8am-6pm. For more information, please visit: our CareNow® page.

Patients experiencing a medical emergency should always call 911.