Integrity, Compassion and Excellence
Riverside Community Hospital is committed to providing compassionate care and improving the overall health of our community.
Leading with innovation and serving with compassion
Passion for Excellence
- Strive to consistently exceed customer service expectations
- We value the delivery of compassionate, respectful, high quality, innovative care that promotes optimal outcomes.
- Our organization reflects a tradition of gentleness and empathy for all patients, residents, clients, and their families, co-workers and others.
- Demonstrate ethical behaviors at all times.
- Guide our actions with honesty and confidentiality.
- Keep the best in mind for our patients, staff, physicians and community.
- We believe each patient and employee is worthy of respect, and we share the responsibility to safeguard personal dignity.
- We care for our patients by recognizing each unique need and striving to meet those needs by considering all issues that affect services.
- We believe personal interactions with patients, visitors, physicians and colleagues should be characterized by fairness, compassion and respect.
- We will achieve our mission by working together for the health and safety of our patients through the support and use of skills of each team member.
- We will maintain timely and effective communication throughout the organization.
- Only by understanding our diversities are we able to create an environment where innovation, individuality, and creativity are maintained.
- We will respect each other's thoughts, viewpoints, religious cultural beliefs and backgrounds.
- Build and encourage an environment of trust.
- Value and nurture the growth of our most important investment - our people.
- We are committed to proactive problem solving.
- Embrace every opportunity to strengthen our commitment to the community.
- Maintain financial integrity to ensure the stability of our hospital and community.
- Ensure a sound financial position through the conscientious management of our hospital.